Send gifts from your CRM. Ship them from your own stock.
Most gifting platforms are a sending layer on someone else’s catalog. Brandmerch is an integrated merchandise operations company: we produce your merch, store it, and fulfill it, and now your CRM can send it. Trigger a gift from a deal or contact, let the recipient choose, and watch it arrive.
From CRM event to doorstep
One request starts the send. Everything after it, from the gift page to the tracking number, is handled for you.
- 1
A CRM event fires
A deal closes, a meeting is booked, a renewal comes up, or a rep decides a contact deserves a thank-you.
- 2
The recipient chooses
They get a private gift page, pick from the items you offer, choose a size, and enter their own shipping address. No more chasing addresses.
- 3
It ships from your stock
The gift is reserved and packed from merch you already own in your Brandmerch Stockroom, then shipped with carrier tracking.
- 4
Status flows back
Invited, viewed, redeemed, shipped, delivered: every step is sent back to your CRM as a signed webhook event, so reps see it where they work.
Gifting that runs on real inventory
Your inventory, not a marketplace
Gifts ship from merch you procured at wholesale and store with us. No marked-up gift catalog, no dropshipped surprises.
Recipient choice
Offer a few items and let the recipient pick the one they want, in their size, to the address they choose.
Triggered or one-off
Send automatically from CRM workflows and deal stages, or one at a time when a rep wants to make a moment count.
Live status in your CRM
Send events for every step, from invited to delivered, keep contact and deal records current without anyone updating them by hand.
Named senders
Each gift is sent on behalf of a named teammate, so the right rep gets credit and the recipient knows who it is from.
Privacy built in
Recipient data is erasable on request, and stock that runs out puts a send on hold instead of shipping the wrong thing.
Built for the moments that move deals
Closed-won thank-yous
Celebrate a signed deal the day it closes.
Meeting booked
Reward prospects who take the first call.
Customer onboarding
Welcome kits that land in week one.
Renewals and milestones
Anniversaries, renewals, and usage milestones.
Quarterly bulk sends
Thousands of contacts, each choosing their own gift.
Event follow-up
Turn booth conversations into pipeline.
Works with the CRM you already have
Connect natively, through Zapier, or straight to the Gifting API.
HubSpot
Early accessSend a gift from a contact or deal record, or from a workflow action, with gift history written back to HubSpot.
Salesforce
AvailableTrigger sends from Salesforce Flow and write status back to the record, using our published Apex recipe.
Zapier
AvailableConnect any CRM or tool Zapier supports. No code beyond a webhook step.
Gifting API
AvailableA REST API with signed webhooks and an OpenAPI 3.1 spec, for anything else.
