Branded merchandise fulfillment and storage for companies with many locations

What corporate merchandise fulfillment includes

Corporate merchandise fulfillment covers everything between finished goods arriving at a warehouse and a parcel reaching an office, an event venue or a person's front door. With Brandmerch, each step runs in the same account your teams use to order merch, so stock counts, orders and tracking are in one place.

1. 1

   Receiving

   Declare an inbound shipment before it leaves your supplier, with your own tracking numbers or with FedEx labels printed on your approved FedEx account. Goods are counted by product and size and show up in your Stockroom as available stock.

2. 2

   Storage

   Stock is held under one count for the whole company, with available, incoming and reserved quantities shown by product, size and warehouse.

3. 3

   Kitting

   Kits are built from recipes you define, and each component is tracked on its own so a low item shows before a kit is short.

4. 4

   Pick and pack

   Each order is picked from your stock and packed to the standard you set, including gift wrap, tissue, card inserts and labels.

5. 5

   Shipping

   Cartons and parcels go to offices, event venues and individual addresses in 220 countries, with tracking on every package.

6. 6

   Returns and restock

   Return labels are printed on your approved FedEx account, and parcels that come back can go back into your stock instead of being written off.

Branded merchandise is different from ordinary e-commerce stock in three ways. It arrives in campaign batches rather than steady replenishment. Apparel turns one design into five to eight sizes. And many recipients are employees, clients or event guests who pay nothing, so orders are paid from a team budget rather than at a checkout. The Stockroom is set up for all three.

Merchandise storage shared across offices, teams and events

The Stockroom holds your merchandise for the whole company. Every office, team and region sees the same count and orders from it, so one office does not reorder hoodies while another has two cartons of them sitting unused.

Shared inventory across locations

• Available, incoming and reserved quantities by product, size and warehouse.
• Units are reserved when they go into a cart, so two teams cannot promise the same stock.
• Each size and each decoration version, such as screen print, embroidery, DTG or heat transfer, is its own inventory line.
• Inventory visibility can be set to private, all team members, or specific people.
• Enterprise accounts can run multiple self-managed stockrooms, each with its own stock tracking.

Storing merchandise bought from other vendors

You can send finished goods from any supplier into the Stockroom. They are received, photographed and tracked at the SKU level next to products bought through Brandmerch. Stock you no longer need can be disposed of on request, and storage billing on it stops.

Kitting and custom packaging

A kit is a set of items packed together and shipped as one. In Brandmerch you define a kit as a recipe: the components, the quantities and the packaging. Kits are assembled on demand when an order or trigger fires, and each component is tracked individually, so you can see a low item before it holds up a kit.

Write the packaging standard once, mailer or rigid box, tissue, card and ribbon, and every kit leaves the same way. Pre-built kits ship faster but fix the sizes in advance. Kits built per order handle sizes and swaps. The employee welcome kit guide covers what to put in an onboarding kit.

What merchandise fulfillment costs

Fulfillment is billed as several line items, and each one has its own driver. Knowing which line drives your bill makes vendor quotes easier to compare.

Three volumes matter more than individual rates. Order count drives pick and pack, slow-moving stock drives storage, and parcel weight and destination drive postage. Stock left over from a finished campaign should be shipped out, given away or disposed of, because storage is charged every month it stays on the shelf.

Brandmerch fulfillment pricing

Full plan details are on the pricing page. The merch fulfillment guide works through a sample monthly bill line by line.

How to choose a merchandise fulfillment partner

Send each vendor the same monthly volumes and ask for every line priced. Then check that the service covers the following, and get the answers in writing.

1. Live stock by product and size, with available, incoming and reserved shown separately.
2. Receives and stores goods you bought from other vendors, and says at what rate.
3. Builds kits from your stored items and tracks each component.
4. Ships single gifts on demand as well as bulk cartons to offices and venues.
5. Covers the countries you ship to, and explains how duties are handled.
6. Lets you ship on your own carrier account.
7. Itemizes every fee on a monthly statement you can check.
8. Puts receiving time, dispatch time and accuracy in writing.
9. Explains how you get stock back, or have it disposed of, when a campaign ends or you leave.
10. Runs budgets, approvals and ordering in the same system as the stock.

The merch fulfillment guide covers each point in more detail, including service levels and exit terms.