Retail merchandise operations, from procurement to storefront

Brandmerch runs retail merchandise operations for any company that sells its own products: procurement, storage, wholesale ordering for one shop or hundreds, and retail storefronts, all from one inventory and managed in MerchOS, our retail merchandise platform.

A branded candle in a yellow glass vessel on a white plinth, ready for a retail shelf

The whole retail operation, run by one company

We run the merchandise operation, from making the products to restocking each shop, and provide MerchOS, the retail merchandise platform your team and your stores use to order, approve and report.

Procure

Merchandise procurement

Custom manufacturing, every kind of printing and products direct from 575 brands. Bring your existing vendors and items too, and manage the whole range in one place.

Store

Storage and live inventory

Finished goods are warehoused in our stockroom with live counts of what is available, incoming and reserved, across more than one location when you need it.

Reorder

Wholesale ordering, for one shop or hundreds

Each shop reorders from one approved catalog at wholesale prices. You set budgets and approvals, and billing and reporting are consolidated across every location.

Sell

Retail storefront

Branded online stores that sell to your customers, drawing on the same inventory as your physical shops.

Who runs retail with Brandmerch

Any company that sells its own products: in its own shops, online, at events, or through franchise and wholesale partners.

Retail brands and store chains

Your own product lines for your own stores, from a flagship to every location, with one catalog and live stock.

Consumer and lifestyle brands

Merchandise sold online, at pop-ups and events, and through wholesale accounts, made and stocked in one place.

Hotels and resorts

Gift shop merchandise for every property from one catalog, with a storefront guests can keep buying from after their stay.

Museums, venues and attractions

Shop merchandise for museums, stadiums, theaters and parks, with stock held centrally and sent to each point of sale.

Fitness and wellness studios

Apparel and accessories for the front-desk shop in every studio, reordered by each location.

Restaurant groups and franchises

One approved range for every restaurant or franchise location, each reordering from the same catalog at wholesale prices.

Any company running retail

Whether you sell from one shop, one website or hundreds of locations, we can run the merchandise side of it.

In hospitality? See branded merchandise for hospitality for staff apparel, amenities and guest gifts as well as the gift shop.

The MerchOS stockroom view, listing available, incoming and reserved inventory

Wholesale ordering, for one shop or hundreds

Store managers reorder what their shop needs. You decide what is in the catalog, how much each location can spend, and which orders need sign-off.

  • One approved catalog: You approve the range and publish it to each shop and storefront, in the right colors with the right logo.
  • Wholesale pricing: Locations reorder at wholesale prices, not retail.
  • Budgets: Set a budget for each shop. An order that goes over it is held until someone with authority approves it.
  • Approvals: Require approval above an order value you choose, so new items and large orders are signed off centrally.
  • Consolidated billing: Billing for every shop is consolidated, instead of a separate invoice from each vendor.
  • Reporting: See spend, orders and stock by location, so you know what each shop buys and holds.

How a retail merchandise program runs

  1. 1

    Set up the range

    We agree your catalog, brand rules, shops, budgets and approvers, and set them up in MerchOS.

  2. 2

    Procure and proof

    We source or manufacture each item, bring in your existing vendors, and send every proof to you for approval.

  3. 3

    Receive and store

    Finished goods arrive at our stockroom, are counted, and show up in your live inventory.

  4. 4

    Reorder and sell

    Each location reorders from the catalog, your retail storefront sells online, and we ship both from the same stock.

Pieced together, or one program

Where the work and the cost land when retail merchandise is spread across vendors, spreadsheets and stores, and when Brandmerch runs it as one program.

Merchandise procurement

Pieced together:
A different vendor for each product line
Brandmerch:
One range from custom manufacturing, every kind of printing, 575 brands and your existing vendors

Pricing

Pieced together:
Small-order prices on every reorder
Brandmerch:
Wholesale prices, with volume price breaks across your whole operation

Inventory

Pieced together:
Back rooms and spreadsheets, counted by hand
Brandmerch:
Our stockroom, with live counts by product and location

Brand consistency

Pieced together:
Depends on each vendor
Brandmerch:
Approved artwork and colors attached to every item

Online sales

Pieced together:
A separate store with its own stock, or none
Brandmerch:
A retail storefront that sells from the same inventory

Billing and reporting

Pieced together:
An invoice from every vendor
Brandmerch:
Consolidated billing, with spend by location

Retail programs we run

Case study

A signature product for 90+ studios

Brandmerch developed SoulCycle's signature grapefruit scent, produced more than 10,000 candles and diffusers, and is the ongoing supplier for its studios nationwide.

Read the SoulCycle case study

Case study

One catalog for 280 partner organizations

Changent replaced separate ordering across its network with one catalog, a budget for each partner applied at checkout, and inventory held in a single stockroom.

Read the Changent case study

Reduce vendor sprawl.

Everything you need to manage your merchandise program from one dashboard.

Keep your current catalog

Transfer your existing vendors and items into Brandmerch. Nothing has to be re-sourced.

One place to buy

Custom manufacturing, every kind of printing, and products direct from 575 brands.

One set of controls

Budgets, approvals, stock and spend for every team, location and brand.

Frequently asked questions

Looking for help with branded merchandise? Explore FAQs on ordering, fulfillment, storefronts, pricing, and more.

View more
  • Brandmerch runs retail merchandise operations for companies that sell their own products, whether from one shop, online or across hundreds of locations. It handles merchandise procurement through custom manufacturing, every kind of printing and products direct from 575 brands, stores the inventory in its stockroom with live counts, lets each shop reorder from one approved catalog at wholesale prices, and runs branded retail storefronts from the same stock. Budgets, approvals and reporting live in MerchOS, the Brandmerch retail merchandise platform.
  • A retail merchandise platform is where a company manages the products it sells: the catalog, inventory, reorders, storefronts, budgets and reporting. MerchOS is the Brandmerch retail merchandise platform, and Brandmerch also runs the operation behind it: procurement, manufacturing, storage and shipping.
  • A retail merchandise program covers how a company buys, stores and sells its own products: which products are in the range, how they are made, where the stock is held, how shops and storefronts are restocked, and how spend and sales are reported. Brandmerch runs each of those steps as one program instead of spreading them across separate vendors, warehouses and stores.
  • Corporate approves one catalog and publishes it to each location. Each shop reorders from that catalog at wholesale prices, within a budget corporate sets, and orders above an amount you choose are held for approval. Billing and reporting are consolidated across every location, so finance sees spend by location without collecting invoices from each one.
  • Yes. Bring your existing vendors and items into Brandmerch and manage them in one place, alongside custom manufacturing, every kind of printing and products direct from 575 brands. Nothing in your current range has to be re-sourced.
  • Yes. Your shops and your retail storefront draw on the same inventory in the Brandmerch stockroom, so a sale in either channel comes out of one count. You can also set aside separate stock for online orders if you prefer.
  • Finished goods are received into the Brandmerch stockroom, where every item has a live count of what is available, incoming and reserved. Stock can be held in more than one location and is shipped to each shop as it reorders, and to customers in 220 countries.
  • Brandmerch does. The Brandmerch team handles sourcing, production, proofs, storage and shipping. Your shops order in MerchOS, the Brandmerch retail merchandise platform, and your team approves orders, sets budgets and sees reports there.
  • Catalog products are priced instantly with volume price breaks, and anything custom is quoted. MerchOS plans start at $19.99 a month, and larger retail programs usually run on the Enterprise plan, which is priced per program. Contact us for a quote.

Storefronts & Gift Shops

Launch branded storefronts in minutes, fully integrated with procurement and inventory workflows. Storefronts support both stored inventory and print-on-demand items — all managed through one system.

Employee gifting

Send gifts using credits, coupons, or automated triggers — with fulfillment handled automatically.

Events & pop-up shops

Launch event-specific stores quickly for conferences, activations, or campaigns.

Internal swag shops

Let teams order approved merch on their own, with budgets and brand controls built in.

Public or client-facing stores

Sell branded goods with pricing, taxes, and fulfillment handled automatically.