Send merchandise to anyone, anywhere

A merchandise sending platform is where a company stores its branded merchandise and sends it to people: new hires, employees, clients, prospects and event attendees. MerchOS Sending combines your stockroom, gift links, kitting, CRM gifting and automated fulfillment, so a send takes a few steps in one place instead of a spreadsheet of addresses and a chain of emails.

You pick a collection and create a gift link. Each recipient gets a private, branded page with no prices or checkout, where they confirm their sizes and enter their own shipping address. You can decide what is in the box or let recipients choose a set number of items from a menu you control. Responses appear on your dashboard in real time, with a tally by product and size.

No. Send a gift link and each recipient enters their own address, along with their item and size. If you already have addresses, you can enter them directly and ship to many recipients in a single order.

Yes. CRM gifting lets your team trigger a gift from a deal or contact in HubSpot or Salesforce. The recipient can choose their item, and the gift ships from your stockroom. The Gifting API also works with any system that can make HTTP requests or send webhooks.

Kits are built from recipes: you choose the items that go in each kit, and Brandmerch assembles, stores and ships them from your stockroom. Gift wrapping, branded tissue, handwritten notes and custom labels are available per order, and event kits can ship in cartons to a venue or one at a time to each attendee.

MerchOS Sending is the platform workflow your own team runs: creating gift links, building sends and tracking shipments. Gifting & Fulfillment is the managed program, where a Brandmerch team plans and runs your gifting and fulfillment on MerchOS for you.